FAQs

Our Questions, Answered with Care

Can I book a treatment for multiple people at the same time?
Can I book a treatment for multiple people at the same time?

Absolutely! At this time, we can accommodate 2 guests at the same time. The treatments will be performed in individual rooms.

Should I wash my hair before my appointment?
Should I wash my hair before my appointment?

If you are receiving the Signature Scalp Treatment or the Scalp & Skin Renewal, we recommend coming in with unwashed hair. Your treatment will include hair washing, so it is best to schedule your appointment on a day when you would normally wash your hair.

If you are receiving the Dry Relaxation Treatment or the Deep Relaxation Facial, we recommend washing your hair before your treatment. Your treatment will not include hair washing, but it will involve lots of brushing, combing, and scalp massage.

Where are you located?
Where are you located?

We are located inside of Sola Salons at 6405 S 3000 E in Holladay, UT. The main entrance to Sola Salons is located on the west side of the building. Our treatment rooms are in suites 18 & 19 in the spa area. If you have any difficulty locating us, please give us a call at (385)202-5176.

Can I purchase a gift certificate?
Can I purchase a gift certificate?

Of course! You can purchase a gift certificate at the following link: Here

Can I get a head spa treatment if I have hair extensions?
Can I get a head spa treatment if I have hair extensions?

We do not recommend receiving head spa treatments to clients with hair extensions. While our products are considered extension-safe, we cannot guarantee that the treatment will not cause slippage to the extensions. For best results, we recommend booking a treatment within a few days of having hair extensions removed for an effective cleanse & massage.

What should I wear for my spa treatment?
What should I wear for my spa treatment?

We recommend comfortable clothing for your visit. We will provide you with a robe and slippers for your treatment, ensuring you're relaxed and comfortable throughout.

Are your products suitable for sensitive skin?
Are your products suitable for sensitive skin?

Yes, we carefully select products that are gentle and suitable for all skin types, including sensitive skin. If you have any concerns, feel free to discuss them with your therapist before your treatment.

How do I prepare for my treatment?
How do I prepare for my treatment?

We recommend arriving 15 minutes early to complete any necessary forms and settle in. For specific treatments like facials or scalp treatments, avoid using any heavy products or oils beforehand.

What is your cancellation policy?
What is your cancellation policy?

We ask for at least 24 hours' notice if you need to cancel or reschedule your appointment. Cancellations made within 24 hours may incur a fee.

Can I request a specific therapist?
Can I request a specific therapist?

Yes, you can request a specific therapist when booking your appointment. We will do our best to accommodate your preference based on availability.

Our Spa Policies

We want every guest to enjoy a seamless and peaceful experience. To help us serve you better, please review our core policies below.

Appointments & Cancellations

Please book in advance. Cancellations require 24-hour notice. Late arrivals may result in shortened sessions.

Payments

We accept major credit cards, digital payments, and Square. Payments are required at the time of booking or service.

Health & Safety

For your well-being, please inform us of any medical conditions or allergies prior to treatments. Our environment is fragrance-free and kept to the highest hygiene standards.

For your well-being, please inform us of any medical conditions or allergies prior to treatments. Our environment is kept to the highest hygiene standards.

Privacy

Your personal information and health details are always kept confidential in line with our Privacy Policy.