FAQs

We are located near Fashion Place Mall at 195 W Winchester St in Murray, UT (84107). Guests are welcome to use the east or west parking lot.

Physical gift cards are now available!

You can purchase a digital gift certificate here or purchase a physical gift card in the spa.

‍Our gift cards do not expire. Once purchased, all the recipient has to do is inform their provider they have a gift card after their service is complete and the funds can be applied to their treatment.

Bellona Head Spa welcomes guests ages 16 and up. Treatments for guests ages 16-17 are modified to maintain a safe and comfortable experience that does not involve changing into a spa gown. Neck and shoulder massage will be substituted for one of the following: an arm and hand massage, a scalp massage, a facial massage, or a High Gloss Rinse.

Absolutely! At this time, we can accommodate up to 4 guests at the same time. Our spa contains 2 individual treatment rooms and a couples room. To reserve the couples space, please book a Couples Treatment session on our booking website or call (385)202-5176.

Pregnancy: We are happy to modify our treatments to ensure the comfort and safety of our pregnant guests. Any products considered unsafe for pregnancy will be omitted from the service, including retinoids and salicylic acid. For guests in the later stages of pregnancy, a majority of the service may be performed sitting up or laying on the side to prevent prolonged resting on the back.

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Breastfeeding: Products containing retinoids will be omitted from the service to ensure the health and safety of our breastfeeding guests.
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If you have any concerns regarding receiving treatment due to pregnancy, breastfeeding, or medical concerns, please give us a call or text at (385) 202-5176. Our team is happy to answer any questions you may have and prepare to provide you with a safe, relaxing environment.

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If you are receiving the Signature Scalp Treatment or the Scalp & Skin Renewal, we recommend coming in with unwashed hair. Your treatment will include hair washing, so it is best to schedule your appointment on a day when you would normally wash your hair.

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If you are receiving the Dry Relaxation Treatment or the Deep Relaxation Facial, we recommend washing your hair before your treatment. Your treatment will not include hair washing, but it will involve brushing, combing, and scalp massage.

We recommend you wear comfortable clothing and no jewelry for your visit. Once you arrive, you will be given a spa gown to wear during your treatment. The spa gown is worn like a towel wrap after a shower.

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We recommend arriving 10 minutes early to allow yourself time to park, complete any necessary forms, and enjoy our spa lounge. Please avoid wearing makeup, jewelry, or hair styling products to your appointment.

We do not recommend receiving head spa treatments to clients with hair extensions. While our products are considered extension-safe, we cannot guarantee that the treatment will not cause slippage to the extensions. For the best results from your head spa experience, we recommend booking your treatment before having extensions installed or after having them removed for an effective cleanse & massage.

Yes, we carefully select products that are gentle and suitable for all skin types, including sensitive skin. If you have any allergies, sensitivities, or concerns, please include them in your intake form and discuss them with your service provider.

You are welcome to cancel or reschedule your appointment. To do so, please use the link that was sent to you at the time of booking your appointment or contact us at (385)202-5176.

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If an appointment is canceled or rescheduled within 24 hours of the appointment's start time, a cancellation fee of 50% the treatment cost will be charged to the card on file. This fee must be paid in order to schedule any future appointments.

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We understand that emergencies may arise. We ask that you communicate them to us, and we are happy to work with you to find a solution. We deeply respect your time and we appreciate your respect for our service providers' time!

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Yes. According to the manufacturer's safety specifications, our treatment beds have a 400 lb weight capacity, and our styling chairs have a 330 lb weight capacity.

For the safety and comfort of our guests, we are unable to use this equipment beyond its rated capacity.