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Scheduling your experience is always available online. If you’d prefer to speak with us before you book, we welcome you to reach out through the form below.

If you have any questions regarding our treatments or booking availability, we welcome you to reach out through the form below.

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Frequently Asked Questions

We’ve gathered answers to the most common questions about our treatments, services, and policies.

Can I request a specific therapist?
Can I request a specific therapist?
Yes, you can request a specific therapist when booking your appointment. We will do our best to accommodate your preference based on availability.
What is your cancellation policy?
What is your cancellation policy?
We ask for at least 24 hours' notice if you need to cancel or reschedule your appointment. Cancellations made within 24 hours may incur a fee.
How do I prepare for my treatment?
How do I prepare for my treatment?
We recommend arriving 15 minutes early to complete any necessary forms and settle in. For specific treatments like facials or scalp treatments, avoid using any heavy products or oils beforehand.
Are your products suitable for sensitive skin?
Are your products suitable for sensitive skin?
Yes, we carefully select products that are gentle and suitable for all skin types, including sensitive skin. If you have any concerns, feel free to discuss them with your therapist before your treatment.
What should I wear for my spa treatment?
What should I wear for my spa treatment?
We recommend comfortable clothing for your visit. We will provide you with a robe and slippers for your treatment, ensuring you're relaxed and comfortable throughout.